Windshield Repair St. Louis

Safelite and AAA Insurance

Thank You Minnesota The Auto Club Group (“AAA”) has been ordered to pay the State of Minnesota “a civil penalty in the amount of $150,000 and shall cease and desist from using Safelite Solutions, or any other subsidiary of Safelite Group, Inc. as their administrator of automobile glass claims in Minnesota.IT IS FURTHER ORDERED, pursuant to Minn. Stat. 45.027, subd. 5(a) (2014), that Respondents shall cease and desist from informing insureds they may not receive a proper warranty from and/or may be balance-billed by a non-preferred glass vendor, unless Respondents have specific information proving the assertion(s) to be true for a certain vendor.Former CSRs have personally told me that this tactic was over 90% effective at steering a request for a non –preferred to a preferred. They later gave affidavits that ended up getting Sealed.Dear Minnesota, PLEASE LOOK AGAIN – There is specific information that was overlooked – THERE IS NO WARRANTY WHATSOEVER FROM ANY PREFERRED PROVIDER AGREEMENT OR ANY INSURER ON A WINDSHIELD REPAIR. Let me say that again; THERE IS NO WARRANTY ON A WINDSHIELD REPAIR FROM ANY INSURANCE COMPANY OR PREFERRED PROVIDER.  See the Safelite Participant Agreement; they must refund the insurance company, not the consumer, the consumer gets absolutely nothing. FURTHERMORE – There is no warranty from any insurance company on a repair or a replacement- that is why we call it the” Phantom Warranty”.  See the Safelite participant agreement, which does not have any insurance company named as a party to the agreement and the insurers are indemnified by the preferred-shop/participant from any and all liability including warranty work and costs. FURTHERMORE- The insurer cannot warranty anything...

Can you stop windshield damage from spreading by scoring the glass ?

When I am doing research on the web on windshield repair I often visit many on line forums on solution to fix cracked windshields, Different people with ideas on how to stop windshield cracks from spreading further. What I find is most people don’t have a clue. Some of the recommendations I have read are using super glue, nail polish and scoring the glass etc. To keep a crack from propagating further. Not one of these methods could be further from the truth. First of all why not use a product made for glass at the very least use one of those inferior windshield do it yourself kits, they have chemicals designed for auto glass. Don’t misunderstand me I do not endorse these cheap kits because they contain inferior low grade resin and tools but at least they are a step in the right direction. Superglue and clear nail polish are way too thick to push down in the micro fractures found in windshield repair. Not to mention how are you going force these chemicals down into the tiny breaks or evacuate the air from the damage. Trust me there is such thing called capillary action but it will not work with nail polish or superglue. Capillary action is when the chemical actually attaches to itself and helps pull itself along the break. As for SCORING the end of a windshield crack ( making a small crack at the end of a the crack running perpendicular ) Sure it would stop the crack but the crack would literally take off from the new crack you just...

Can windshield damage be done in the view of a collision sensor?

Question from a customer. I have a 2013 Honda Accord Coupe with an approximately 12″ crack that reaches from the top edge of the windshield (about where the rearview mirror is) and extending down in an “L” shape, this particular Accord model has a forward-collision radar sensor that sits directly under and flush with the crack. My question is if you could still be able to repair this area without being able to access the space under sensor. It appears that the sensor is glued on and would be pretty difficult to remove. Would you still be able to perform a repair despite this obstacle? Thank you, David B This has a two part answer. 1. The windshield is made up of two layers of glass with safety lamination between the two layers of glass, the crack is on the outer layer of the windshield and could be repaired. 2. My only concern is that the repair might interfere with the forward-collision radar. So from a safety stand point I would recommend a windshield replacement. Keep in mind the if the windshield is replaced the components attached to the inside of the glass can be removed and put back on quite...

Are windshield repairs invisible?

The answer is NO! The biggest misconception about windshield repair is that it is invisible when the repair is complete. I always tell my customers that on a average repair you can expect anywhere from fifty to ninety percent improvement in cosmetic appearance. Remember this is a windshield repair not a new windshield. Windshield Glass is something you look through and has a refractive index to it when light passes through it. There are many factors that come into play when your trying to get the proverbial perfect windshield glass repair. There are times when the repair is complete you would have to look very hard to find it. But that is usually the exception to the rule. The two biggest factors that ways into clarity is the size of the damage and how hard did the rock impact the windshield. Furthermore there is the inner safety plastic inside the windshield and if the rock hits the windshield hard enough the safety plastic gets etched, this is referred to as vinyl damage and is the result of a high impact and is impossible to clear up, this type of repair will be the most noticeable when the repair is complete and usually clears up by only 50 %. On the flip side if the windshield damaged is broke clean and low impact there is a much better chance of getting more like 90% clarity.This is only a quick over view on windshield...

Use caution when using glass cleaners on hot days.

Tech Tip. On hot summer days be careful not to spray window cleaners directly on the windshield repair after it is finished on a rare occasion the resin might not be fully cured and the damage could spread. I had the happen to me once on a 90 degree day. I alway spray about six inches away from the repair, then wipe the cleaner across the...