Had a customer call me today and wanted me to come out and do a windshield repair on his 2009 Toyota Camry, So I showed up about a hour later and did the repair. So when I was finished I ask what form of payment he would be using, cash, check, credit card or another option would to be to file a claim through his insurance and have them pay for it. I was very surprised of what his answer was. He explained to me that his insurance had run out on his Camry and could he just file the claim on his second vehicle that was still insured. My reply was no way that would be insurance fraud. Sure the insurance provider would never know, but I would and I like to able to sleep at night. To conclude we are a very ethical company and would never do anything that might jeopardize the integrity of our business.
P.S. The customer did pay by cash.
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