Once in a while someone will call me with a crack in there windshield from a wiper arm. When they are changing wiper blades the spring loaded arm will snap down on them striking the bottom of the windshield
putting a nice sunburst star break. 99% of the time this type of break is not repairable, so it is a good idea to
put something like a roll of paper towels between the wiper arm and the windshield this will help prevent
this from happening. When I am doing a repair under the blade I always do this.
At least a couple times a week I have one of my customers tell me, "I called Safelite and they wanted over $120.00 to come out and repair my windshield." My reply is like "really, that's seems kinda high", but if people are going to pay that, good for them. I personally would never pay that much for a repair. The truth is, you can get a higher quality of repair at a lower price if they just shopped around. I can tell you Glas Tek only charges $70.00 and our repairs are just as good if not better than Safelite. I have seen a lot of their work and can say, the repair is only as good as the technician doing the work. In other words, I am not very impressed at what they refer to as the Safelite Advantage. Don't take my word for it, check out some of their reviews online.
While you are shopping for a windshield repair company remember to ask these important questions
1. What happens if they crack your windshield out while they are repairing it ?
At Glas-Tek we will give you up to 100 dollars towards a replacement or pay your insurance deductible, which ever is lower.
2. Is the company certified in windshield repair? (there is a big difference between repairing and replacing a windshield ).
Always choose a glass shop that specializes in windshield repairs ONLY and is certified by either the National Glass Association or the National Windshield Repair Assocation in windshield repair.
Often Glas-Tek gets called out on a windshield repair that has been done incorrectly. Unfortunately, after a non-qualified technician has sealed the repair there is usually nothing we can do to improve it.
A high percentage of all technicians HAVE NO CERTIFICATION at all. Ask to see their certification card for windshield repair.
3. What type of guarantee do they offer?
At Glas-Tek we give a 100% life time money back guarantee on all rock chip repairs and one full year on our long crack repairs. This is the best guarantee in the industry.
One more thing:
-NEVER let a windshield repair shop up-sell you on a replacement instead of a repair (bait and switch). Call us first. IF WE CAN'T REPAIR IT, NOBODY CAN .
1: Star breaks over the size of a silver dollar.
2: Wiper blade arm impact. happens when people are changing wiper blades.
3: Scratches from windshield wipers.
4: Any impact from inside of the windshield.
5: Long cracks that are over one month old.
6: Single line cracks over 14 inches.
7: When the rear view mirror fall off and takes a piece of glass with it.
8: Any damage that penetrates both layers of glass.
9: Point of impact that takes out more than 3/8 of an inch in dia. glass.
10: Damage the is in the view of any type of sensors.
January 2014 has been one of the busiest in years for the auto glass companies in St. Louis. So far we have had a lot of temperature swings any where from minus 30 degrees windchill to 60 degrees above Fahrenheit. Also with winter weather brings snow and ice. When roads get snow and ice on them snow plows are out, the combination of snow plows and temperature swings causes pot holes, many pot holes. Small rocks are contained in the fallout of the potholes. These small rocks get picked up in tire treads and fly out at high speeds and crack windshields. If at all possible increase your following distance from the vehicle in front of you, this will help decrease the likelihood of a rock cracking your windshield. If you do get windshield damage don't hesitate in having it repaired. Windshield auto glass damage is sensitive to cold weather and can propagate quick.
It is always a good idea to have your wiper blades inspected a couple times a year for tears or other damage to the wiper blade or the arm of the blade. The picture below is the rubber and metal insert that is starting to slide out. If you can catch this quickly you can push it back into place and save the blade. Now on the flip side, left in this condition it could soon scratch the glass. This also applies for vehicles equipped with rear wiper blades.
The other day I had a client call me to come out to look at a long vertical crack on her windshield. She explained to me that the day before she had driven her vehicle through one of those drive through car washes and when she entered the wash there was no damage to her windshield, but when she exited the other end she noticed a 12 inch break on windscreen, and that something in the car wash had to have been responsible for the damage. I said let's inspect the damage. After looking at the crack, it was obvious what had caused the damage. There was a small star break down in the black shaded area about an inch from the edge. I explained to my customer that 98% of the time there is hidden damage in the black area around windshield and most people never see it, and that the outer 3 inches is the weakest part of a windshield. The main reason for the damage to spread when you are having your car washed is the temperature change between the glass and the water temp. Example on a hot day glass heats up fast and when the cooler water temperature from the car wash hit the glass it can cause damage to spread and vice versa on winter day, cold glass, warm water. Remember glass is temperature sensitive. The solution to this is to periodically inspect the outer 3 inches of a windshield for stone damage especially when you are going to wash the vehicle or the times of the year when the outside air temp or season changes..
At Glas-Tek we us the only the best windshield repair equipment. This image is of a 115v 15w UltraViolet curing lamp. This lamp puts out a high dose of UV light to cure our resins, I run this lamp off an inverter that plugs in to my power 12v power outlet in my vehicle. The inverter converts 12v DC to an output voltage of 115v AC. In the curing process there is a lot a chemical changes taking place such as cross linking and cross hatching this is simply the molecules in the resin bonding to the glass as well as to each other resulting in a much stronger windshield repair. Is also a good idea to replace the bulb at the very least one time a year to insure a strong repair every time.
After years of doing windshield repair I can tell you that damage to your windshield is often bigger than it looks. The first step in repairing a windshield is to assess the breakage by taking a probe and cleaning out any loose glass from the point of impact and also applying light pressure to the area around damage to make sure that there isn't any more cracks that are not visible to the eye but only show up when the glass if flexed. One of the biggest reason for windshield repairs that failure is not doing this simple flexing technique and making sure there is not any hidden cracks. A good example of this would be if you had a star break and it had five legs coming of of it and the sixth leg was not visible until you applied pressure. Remember if there just one crack that does not get filled with resin the star break still has the same potential of spreading as if you never repaired the windshield in the first place.
The answer is yes. The two questions I will ask the customer is how long has the crack been there and how many miles has the semi been driven, since tractor trailers drive above average miles per day they will be exposed to more road dirt that can contaminate the break. A good rule of thumb is a long cracks less than a month old and less than 600 miles driven.
Auto glass colors. Although it would appear that auto glass is clear, it really is not. Clear auto glass is almost obsolete. They're over 25 auto glass color options. Color is added when the raw materials of Sand, soda ash and limestone are melted into molten glass during the manufacturing process.
The answer is yes. A windshield repair can be done in the outer edge of a windshield. At Glas-Tek we use an edge tool to hold our injectors so we can successfully make a repair next to the edge.
With winter just around the corner it's always good to be prepared for the icy mornings. The best and lease expensive thing to have on hand is a spray bottle filled with washer fluid that has de-icer in it. You may think well, I already have this in my washer fluid reservoir but the truth of the matter is 90% of the time the small jets that spray the fluid on the windshield are frozen. This works well on side and back windows as well and will not harm your paint.
If you are parked outside and there is ice on your windshield, DON'T turn the defrost on, instead, turn the car heater on to the floor heat setting and let the warm air rise up and defrost your windshield and windows. This is slower but is much easier on the glass. Why do I suggest this?
The orange lines in this windshield are heating elements, Subaru offers this option in there vehicles, It is referred to as a heated wiper park. This will help keep your windshield wiper blades from sticking to the glass on cold winter days.
When repairing a windshield you must always choose the right resin for the type of windshield repair damage you are going to repair. Windshield repair resins come in many colors and viscosity's. This is a quick overview of three of the most important characteristics. 1. Adhesion, how the resin adheres to the broken glass 2. Cohesion, how the resin bonds to itself 3. Durability, how the resin stands up to the test of time by allowing it to be strong but also flexible. Over the years I have field tested many manufactures windshield repair resins to see if it stand up over time. The first thing I will do when I repair a previous customers windshield is to look at my old repair to see how it is holding up. Believe me, one thing I have learned is not all chemicals are created equal. This takes years to narrow down the best possible resin for my clients.
If your looking for real testimonials for Glas Tek Windshield Repair St. Louis we have many. At the time of this post we have eight reviews on Google, seven on Yelp and forty-two on Angie's List. Not to toot our own horn they are all A rated. They are from real customers not from friends and family or employees like some of the larger Auto Glass Repair companies have. Reviews are always good to have it shows that we must be doing something right and puts the wind back in our sails.
This is One of the poorest videos I have ever seen on windshield repair, you never want to hit the plastic with the drill bit it will leave a black spot on the laminate making the repair more noticeable. Second you need to use a tool that pulls a perfect vacuum not 20 of inches, you need a vacuum like 30 inches of mercury to get all the air out.