FREQUENTLY ASKED QUESTIONS
Q. What is the best thing to do when you get a rock chip on your windshield?
A. As soon as possibe wipe the area with a dry towell then put a piece of tape over it (box tape). this will keep the dirt out. If you get the chip in wet weather, allow ample time for the windshield to dry out, wipe the area with a dry cloth or paper towel, place a piece of packing tape (UPS box tape) over the damaged area until you can get a qualified technician out to do the repair. This will keep all dirt and contaminants out of the damage.
Q. What type of damage can be repaired?
A . As a good rule of thumb, rock chips up to the size of a quarter and single line cracks up to 12-14 inches in length.
Q. Would a rock chip spread further if I don’t get it repaired?
A . No one really knows the answer to this. But, a bump in the road or temperature changes can cause it to spread. It is a gamble to put off getting it repaired.
Q. Can I drive the car as soon as the repair is finished?
A . Yes. There is ZERO downtime with windshield repair. The repair is 100% sealed and can be driven immediately. You can treat the windshield as you normally would (i.e. wash your car).
Q. Will my insurance pay for a windshield repair?
A . Yes, 95% of all insurance companies will waive your comprehensive deductible and pay for the windshield repair as long as you have full coverage. Always consider this as a claim and in some cases could affect your rates. Best thing to do is check with your agent.
Q. What can I expect to see once the windshield repair is complete?
A . Generally speaking, on an average chip repair, you should always get 85 - 95% clarity. Clarity depends on many factors: a) how the rock impacted the windshield, b) the size of the repair, c) how much glass is missing from the point of impact, d) the slant of the windshield, e) how long the damage has been there.
Q. Why can Glas-Tek Windshield Repair offer long crack repairs?
A . Glas-Tek has a license to use the ONLY patented product on the market to do long crack repairs. It has passed all Federal Safety Standards to receive this US Patent. NOTE: On long crack repairs, depending on the location of the crack & angle of the windshield, you may only get 75% clarity on the repair. Ideally, they should only be repaired if less than one month old .
Q.At what temperature can a windshield repair be done?
A. From 10 to 100 degrees fahrenheit. On a cold day you just warm up the windshield to simulate a 70 degree day using soft heat (heat lamp or defroster). If the sun is out, you can use the heat of the sun. Glass is alway much warmer than the outside air temp when in the sun. On a hot day pull in the shade and open the windows.
GLAS-TEK WINDSHIELD REPAIR ST. LOUIS
ILLINOIS 877-899-3447 ST. CHARLES 636-978-6677 ST. LOUIS 314-922-7777
